Included services

Arrive, unwind and savour the moment

From the moment you arrive, you are free to fully embrace your time away. Our carefully selected included services create space for what truly matters: time together, memorable moments and the wonderful feeling of having arrived. With exceptional comfort, meticulous attention to detail and service tailored to your individual wishes, we aim to make your stay as effortless and unique as possible.

ROSENSTOA Genuss

Everything that makes a stay truly special.

  • Champagne on arrival
  • Breakfast in your chalet at your preferred time (served at the table or presented on the breakfast trolley)
  • Stocked drinks fridge with beer, soft drinks and mineral water
  • Weekly housekeeping service
  • Private spa & heated outdoor pool
  • ROSENSTOA Gym

Also included with every stay

  • Shuttle service to and from St. Johann im Pongau railway station
  • Personal chalet tour and orientation on arrival
  • Bed linen, towels and bathrobes
  • Fresh towels and bed linen on request
  • Coffee and tea bar in the chalet
  • Tailored recommendations for activities and restaurants
  • Premium toiletries

ROSENSTOA Signature

Our most exclusive stay experience with personalised service.

  • Champagne and a traditional Austrian welcome platter on arrival
  • Breakfast in your chalet at your preferred time (served at the table or presented on the breakfast trolley)
  • Stocked drinks fridge with beer, soft drinks and mineral water
  • Fridge stocked on arrival with a selection of essentials
  • Daily housekeeping service
  • One relaxing massage per person in the Private Spa (for stays of 7 nights or more)
  • Private spa & heated outdoor pool
  • ROSENSTOA Genuss Lounge for private celebrations, tastings and special occasions (food and beverages not included)
  • Personal ROSENSTOA host
  • Concierge service including restaurant reservations, drinks service and private shuttle
  • ROSENSTOA Gym

Also included with every stay

  • Shuttle service to and from St. Johann im Pongau railway station
  • Personal chalet tour and orientation on arrival
  • Bed linen, towels and bathrobes
  • Fresh towels and bed linen on request
  • Coffee and tea bar in the chalet
  • Tailored recommendations for activities and restaurants
  • Premium toiletries

Your personal ROSENSTOA host

Your personal host is at your side throughout your stay, offering attentive yet discreet service. With an intuitive understanding of your needs, they are there whenever you would like assistance – and remain unobtrusively in the background when peace, privacy and time to yourself take priority.

This ensures that your stay at ROSENSTOA unfolds entirely according to your wishes.

The following services are included:

  • Personal concierge service and tailored holiday planning
  • Table reservations at selected restaurants
  • Private shuttle arrangements
  • Beverage service in the chalet (choose complimentary drinks from our fine selection at designated times)
  • A personalised holiday itinerary
  • Booking of excursions and activities
  • Yoga sessions and personal training arrangements
  • Special arrangements for birthdays, anniversaries and romantic moments, tailored entirely to your wishes
  • Assistance with any other personal requests